Shipping Policy

Last updated: September 8, 2026

Thank you for shopping with SnowGlow. This Shipping Policy explains how we process and deliver orders.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing may take longer during sales, holidays or periods of high demand.

Once your order ships, you will receive a confirmation email containing your tracking information when available.

Shipping Times

Estimated delivery times are displayed during checkout and begin after your order has been processed. Delivery dates are estimates and are not guaranteed.

Weather, carrier delays, customs processing and other circumstances outside our control may affect delivery times.

Shipping Rates

Shipping charges are calculated and clearly displayed at checkout before payment. Any available free-shipping promotion will also be shown during checkout.

Order Tracking

When tracking is available, a tracking link will be sent to the email address entered at checkout. Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate delivery address. If you notice an error, contact us immediately at adibusiness91@gmail.com.

We cannot guarantee that an address can be changed after an order has been processed or shipped. Additional shipping charges may apply if an order must be resent because an incorrect or incomplete address was provided.

Lost or Delayed Packages

If your tracking has not updated or your package has not arrived within the estimated delivery period, contact us at adibusiness91@gmail.com. We will review the shipment and help you contact the carrier when appropriate.

SnowGlow is not responsible for carrier delays, but we will make a reasonable effort to assist you.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it, please check around the delivery area, ask members of your household and contact the carrier.

If the package is still missing, contact us promptly so we can review the situation. A replacement or refund is not guaranteed when the carrier confirms successful delivery.

Damaged Orders

If your order arrives damaged, contact us as soon as possible at adibusiness91@gmail.com. Include your order number and clear photographs of the product, packaging and shipping label so we can assist you.

International Orders

International shipments may be subject to customs duties, taxes or import fees. Unless stated otherwise at checkout, these charges are the customer’s responsibility and are determined by the destination country.

Customs processing may cause additional delays.

Multiple Shipments

Items from the same order may occasionally arrive in separate packages. If this occurs, you may receive more than one tracking number.

Contact Us

For questions about shipping or an existing order, contact:

SnowGlow
Email: adibusiness91@gmail.com