Privacy policy
Privacy Policy
Last updated: September 8, 2026
SnowGlow respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you visit our website, make a purchase or contact us.
Information We Collect
We may collect:
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Your name, email address, telephone number and billing or shipping address.
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Order, delivery, return and customer-support information.
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Payment details processed securely by our payment providers. We do not directly store complete credit-card numbers.
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Device and browsing information, including your IP address, browser type, pages viewed and interactions with our store.
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Information collected through cookies and similar technologies.
How We Use Your Information
We may use your information to:
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Process payments and fulfill, ship or refund orders.
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Send order confirmations and delivery updates.
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Respond to questions and provide customer support.
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Detect fraud, misuse and security threats.
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Improve our products, website and customer experience.
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Send promotional communications when you have provided consent or when otherwise permitted by law.
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Meet our legal, accounting and regulatory obligations.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link in an email or contacting us.
How We Share Information
We may share necessary information with trusted providers that help us operate our business, including our ecommerce platform, payment processors, shipping companies, analytics services and customer-support providers.
We may also disclose information when required by law, to protect our legal rights, to prevent fraud or in connection with a business sale, merger or reorganization.
We do not sell personal information for money.
Cookies
Our website may use cookies to operate essential store functions, remember preferences, understand website activity and provide relevant advertising when enabled. You can manage cookies through your browser settings, although disabling certain cookies may affect how the website functions.
Information Retention
We retain personal information only for as long as reasonably necessary to complete the purposes described in this policy and meet applicable legal, tax, accounting and dispute-resolution requirements.
Data Security
We use reasonable administrative, technical and physical safeguards to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
International Processing
Some service providers may process or store information outside your province or outside Canada. In those circumstances, the information may be subject to the laws of the jurisdiction where it is processed.
Your Privacy Rights
Subject to applicable law, you may request access to or correction of your personal information. You may also withdraw consent to certain uses of your information, although this may affect our ability to provide some services.
To submit a privacy request, contact us at adibusiness91@gmail.com. We may need to verify your identity before completing the request.
Children’s Privacy
Our store is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so that we can address the request.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites, and we encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices, services or legal obligations. The revised version will be posted on this page with an updated effective date.
Contact Us
For questions, concerns or privacy requests, contact:
SnowGlow
Email: adibusiness91@gmail.com