Return and Refund Policy

We want you to love your SnowGlow purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

Return Eligibility

To qualify for a return, your item must be unused, uninstalled, and in its original condition and packaging. You must also provide your order number or proof of purchase.

To request a return, email adibusiness91@gmail.com before sending your item back. Returns sent without prior approval may not be accepted. If your return is approved, we will provide the return instructions and address.

Damaged or Incorrect Items

Please inspect your order when it arrives. If it is damaged, defective, or incorrect, contact us as soon as possible at adibusiness91@gmail.com with your order number and clear photos. We will review the issue and arrange an appropriate replacement or refund.

Non-Returnable Items

We cannot accept returns for products that have been used, installed, altered, damaged through misuse, or returned without their original packaging. Gift cards and items clearly marked as final sale are also non-returnable.

Return Shipping

Customers are responsible for return shipping costs when returning an item because of a change of mind. Original shipping charges are non-refundable. If your item arrived damaged, defective, or incorrect, we will cover the approved return or replacement costs.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method within 10 business days. Your bank or card provider may require additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact adibusiness91@gmail.com.

This policy does not limit any rights you may have under applicable consumer-protection laws.